Name: Support as Relationship: How Human-Centred IT Builds Trust
Start: 2026-07-09T09:00:00-0400
End: 2026-07-09T09:45:00-0400

The MacAdmins Conference is a premier event for professionals who deploy, manage, and support devices across the Apple ecosystem. For more than 15 years, we have delivered high-quality sessions and hands-on workshops led by trusted voices in the MacAdmins community. Attendees come together to share real-world experience, practical solutions, and build lasting connections.

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Support as Relationship: How Human-Centred IT Builds Trust

Thursday July 9, 2026 9:00am - 9:45am EDT

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What if IT support were more like a relationship instead of just a ticket queue? This session explores simple changes in language and daily habits that help us treat our colleagues as partners rather than mere “users.” We examine how these adjustments foster genuine trust, making people more comfortable seeking help and reporting problems early.

Speakers

Nathan Beranger

Manager, IT Systems, Bridgeable

Nathan is the IT Systems Manager at Bridgeable, responsible for the organization’s technology, security, and infrastructure. With a background in music education and performance, audio engineering, IT support, and leadership, he brings a human-centred perspective to his work and... Read More →

Thursday July 9, 2026 9:00am - 9:45am EDT
207 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

Career / Community & Wellbeing All Levels

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Tags Career / Community & Wellbeing

2026 MacAdmins Conference

Nathan Beranger

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2026 MacAdmins Conference

Nathan Beranger

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