Name: The Journey of Apple Issue Escalation
Start: 2026-07-09T13:15:00-0400
End: 2026-07-09T14:15:00-0400

The MacAdmins Conference is a premier event for professionals who deploy, manage, and support devices across the Apple ecosystem. For more than 15 years, we have delivered high-quality sessions and hands-on workshops led by trusted voices in the MacAdmins community. Attendees come together to share real-world experience, practical solutions, and build lasting connections.

Registration is now OPEN!

The Journey of Apple Issue Escalation

Thursday July 9, 2026 1:15pm - 2:15pm EDT

TBA 3

"File a feedback" is not the end of the conversation with Apple, but the beginning. I have been inside Apple Engineering, am a current Apple customer and developer and a software vendor that depends on Apple technology for success. Over the last 25 years, I have learned how to effectively escalate issues, understand the obscure responses, and have a productive relationship with Apple.

Speakers

Timothy Perfitt

Founder, Twocanoes Software

Building on his 11 years of experience at Apple, Timothy Perfitt left Apple and founded Twocanoes Software in 2012. At Apple he worked with Core OS and large enterprise customers to create and implement Mac and iPhone solutions to large companies and universities. He has a Master... Read More →

Thursday July 9, 2026 1:15pm - 2:15pm EDT
TBA 3 Penn Stater Conference Center Hotel, 215 Innovation Blvd, State College, PA 16803, USA

Core Mac Administration All Levels

format csv
Tags Core Mac Administration

2026 MacAdmins Conference

Timothy Perfitt

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2026 MacAdmins Conference

Timothy Perfitt

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